Customer Service and Sales Support Representative - Grand Rapids

Location: Grand Rapids MI , US
Department: Grand Rapids
Type: Full Time
Experience: Entry Level
Posted: 2025-06-12

Description


Morrison Industrial Equipment is currently seeking a Customer Service and Sales Support Representative to help with growing our business in our Grand Rapids branch, located at 1825 Monroe NW, Grand Rapids, MI 49505-6240.

Morrison Industries has a strict drug-free policy and all employees must pass a pre-employment drug screen, background check, and driving record check. Employees are also subject to random drug screenings once employed. 

Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more!

Please visit our website www.morrison-ind.com to learn more about our company.

Compensation includes a base salary of 40-50,000/year plus commission.

Responsibilities:
  • Work with existing customer base to help manage fleet(s) of industrial equipment.
  • Present features and benefits of parts and service.
  • Utilize and maintain our CRM to actively schedule calls within the territory (80-100/month) to best understand Customer needs and target potential accounts.
  • Assist in all areas of after-the-sale support - specifically Parts, Service, and Rental.
  • Participate in training opportunities as they are made available by our partner OEM’s.
  • Navigating NEW customer opportunities and converting customers from competitors. 
Qualifications:
  • Bachelor’s degree or equivalent experience.
  • Strong organizational skills.
  • Competitive and driven.
  • Excellent verbal and written communication skills.
  • Desire to grow and learn.
Benefits:
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.

 

Apply Online

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