Inside Sales Representative - Kentwood

Location: Kentwood MI
Department: Kentwood
Type: Full Time
Experience: Entry Level
Posted: 2023-10-19


Triad Service Center is looking to hire an Inside Sales Representative in our Grand Rapids location at 4550 40th St SE, Kentwood, MI 49512.This is a full-time position with a well-established company that is continuously growing. This person needs to have great communication skills, as well as be self-motivated to provide superior service.

Triad Service Center is a multi-state provider of parts, warranty, maintenance, and service for most makes and models of floor care equipment, and other commercial equipment. Established in 1977, we have 46 years of experience serving the industry. Triad is associated with Morrison Industries.

The position would be primarily Monday-Friday, Full Time around 40hrs/week. Must be able to pass a drug screen, physical, and a background check, as well as have a valid clean driving record.


  • Create, enhance, and carry out strategies for sales and business growth
  • Provide outstanding customer service through sales and technical support
  • Develop and engage relationships through face-to-face meetings
  • Have good customer relation skills with clear and concise language skills
  • The ability to multitask in a fast paced environment, and manage tasks to completion
  • Perform any other duties as assigned

Our sales reps have responsibilities to cultivate and grow new customers while also creating opportunities and building business with existing ones. Most of your customer contact will be over the phone, so verbal communication and listening skills are critical. However, you will periodically travel into your territory to further develop business, making face-to-face selling skills also a must.

Parts or service department experience is very helpful, but not required. We are looking for someone that can show a combination of customer service skills and motivation to be a great salesperson, allowing them to build lasting business with our customers.

We offer health insurance, delta dental, and vision coverage! As well as, 401k with matching contribution, PTO and a great work environment! Compensation includes a base wage and commission. 

 We have been a trusted name in our industry for 46 years by providing a brand of outstanding service that helps our customers thrive. We are well known in our industry due to our great customer service and anyone coming into our company is expected to uphold this reputation. If you feel you have outstanding customer service skills AND possess the drive to be successful in sales and help your customer's business grow, this may be the perfect fit for you! 

Please check out our website at for more information about our company and what we do!

Morrison Industries is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, quality of life, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.

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