Management Trainee - MIE Mason

Morrison Industrial Equipment is currently looking for a Management Trainee to assist with our Service and Parts Department at our Mason, MI location at 575 Jewett Rd, Mason, MI 48854. We are a well-established Material Handling Equipment company with 12 locations throughout Michigan and Northern Indiana. Employees must be able to pass a drug screen, background check, and driving record check.

This position is M-F, first-shift, hourly and paid weekly. This is an entry level position. Those with 1-3 years of working experience in a mechanical setting are encouraged to apply. Compensation negotiated based on experience

Our Management Trainees Typically:

• Possess a Strong Desire to Advance within the Company
• Have a Strong Mechanical Knowledge about Parts
• Motivated, Highly Driven
• Positive, Customer Focused Attitude
• Effective communication skills, both written and verbal
• Ability to follow through with customers, technicians and team members
• Be engaging, active and organized
• Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel
• Ability to Multi-Task in a Fast-Paced Environment, and Manage Tasks to Completion

General Responsibilities:

The Management Trainee cycles through our different departments – Parts and Service once they have an understanding they are put on path to be an Assistant Manager in either department.

While in Parts Dept

• Identify parts requested and provide pricing from Technicians and Customers
• Assist others when MIE Receives parts from vendor shipments arriving from UPS, FED EX, and common mail truck carriers
• Understanding workflow with the Ability to Think Ahead
• Looking up and Ordering Parts
• Helping with Customer Quotes
• Respond to Customers and Technicians’ phone calls and Emails
• Vendor Communication
• Looking up parts (reading parts manuals and break downs)

While in Service Dept

• Open Service Work Orders
• Dispatching Technicians on Customer Service Requests
• Monitoring Open Work Orders
• Proactively Contacting Customers to Provide Repair Status of Units
• Debriefing with Technicians at the end of each Day
• Repair Estimate Preparation, Presentation, and Processing Once Approved
• Answering phones and Assisting Customers
• Assisting with Rental Inquiries, Quotations, Set-up and Deliveries

Benefits:

• Medical, Dental, and Vision Coverage
• Flexible Spending Account – Medical and Dependent Care
• 401K Plan with Company Match
• Company Paid Life Insurance, and Voluntary Life Insurance Options
• Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
• Paid Holidays and Generous Paid Time Off Schedule
• Wellness Resources and More!

Please visit our website www.morrison-ind.com and find us on Facebook to learn more about our company. Thank you for your consideration of this opportunity!