Sales/Customer Service Representative - MIE Elkhart

Location: Elkhart IN
Department: MIE Elkhart
Type: Full Time
Experience: Entry Level
Posted: 2021-10-15


Morrison Industrial Equipment is currently seeking a Sales/Customer Service Representative to help with growing our business in our Elkhart branch territory. We are fortunate to work with a diverse and healthy group of Customers and invite you to join our team.

Please visit our website to learn more about our company.

The CSR will report to our Branch Manager with the following summarized responsibilities:

  • Work with existing Customer base to help manage fleet(s) of industrial equipment
  • Present features and benefits of parts and service
  • Utilize and maintain our CRM to actively schedule calls within the territory (80-100/month) to best understand Customer needs and target potential accounts
  • Assist in all areas of after-the-sale support - specifically Parts, Service, and Rental
  • Participate in training opportunities as they are made available by our partner OEM’s
  • Navigating NEW customer opportunities and converting customers from competitors. 

Successful employees in our industry have the following characteristics that contribute to their success:

  • Have a competitive and confident spirit
  • Be engaging
  • Actively listen and be prepared to ask questions
  • Communicate well
  • Keep moving
  • Stay organized
  • Follow a consultative sales process

This is a full-time position with benefits including a comprehensive health plan with dental, vision, and flex-spending options.  We provide automatic enrollment in our 401k program and life insurance.  A starting salary is to be negotiated based on experience and will transition to a draw-against-commission structure 12-months after start-date.  Phone and laptop are provided by the company. 

Compensation opportunities include:

  • New and Used forklifts Leads
  • New Customer Acquisition for Service, Parts  
  • Rental equipment
  • Commodity Sale performance

Thank you for considering this opportunity – we look forward to meeting with you!

Apply Online

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